Privacy Policy

Last updated: [Jan 1 2026]

This Privacy Policy explains how Villa Kokomo (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit [www.stayvillakokomo.com], make a booking, or communicate with us in relation to our villa rental in Antigua and Barbuda.

1. Information We Collect

We collect personal information necessary to operate and manage villa rentals.

Information you provide directly

  • Full name

  • Email address

  • Phone number (including WhatsApp if used for communication)

  • Booking details (dates of stay, number of guests, special requests)

When you book directly through our website, payments are processed by Stripe. We do not store or have access to your full credit card details.

Information collected through third-party booking platforms

If you book through Airbnb or VRBO, those platforms collect and process your personal information according to their own privacy policies. We receive only the information necessary to manage your reservation (e.g., guest name, dates, contact details).

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and interactions with the website

  • Approximate location (country or city level)

This data is collected using cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and availability requests

  • Manage bookings and guest stays

  • Process direct bookings and payments through Stripe

  • Communicate important information before, during, and after your stay

  • Improve our website, services, and guest experience

  • Meet legal, accounting, and regulatory obligations

We do not sell your personal information.

3. Payments

Direct booking payments are securely processed by Stripe, a third-party payment processor. Stripe handles payment information in accordance with its own privacy and security practices. Villa Kokomo does not store credit card numbers.

Bookings made through Airbnb or VRBO are processed entirely within those platforms.

4. Cookies and Analytics

We use cookies and analytics tools to:

  • Ensure the website functions properly

  • Understand how visitors use the site

  • Improve performance, content, and usability

  • Better serve our guests and clients

Analytics data is collected in aggregate and does not directly identify you. You can disable cookies through your browser settings, though some site features may not function correctly.

5. Sharing of Information

We may share personal information:

  • With service providers that support our operations (e.g., hosting, analytics, payment processing)

  • When required by law or legal process

  • To protect the rights, property, or safety of Villa Kokomo, our guests, or others

We do not share personal information for third-party advertising resale.

6. International Guests and Data Transfers

Villa Kokomo serves guests from around the world. Your information may be processed or stored outside your country of residence, including in jurisdictions with different data protection laws. Where applicable, we take reasonable steps to ensure compliance with GDPR and other relevant data protection standards.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Manage bookings and guest relationships

  • Meet tax, accounting, and legal requirements

  • Resolve disputes or enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

Requests can be made using the contact details below.

9. Data Security

We use reasonable technical and organizational safeguards to protect personal information. However, no internet-based system is entirely secure, and absolute security cannot be guaranteed.

10. Children’s Privacy

Villa Kokomo does not knowingly collect personal information from children under the age of 13. All bookings must be made by adults.

11. Third-Party Websites

Our website may link to third-party websites, including Airbnb and VRBO. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

Villa Kokomo
Antigua and Barbuda
Email: Bookings@stayvillakokomo.com